Position Vacant

Old Customs House, Studios and Gallery - Operations Manager

We are seeking an Operations Manager to create a vibrant and engaging arts environment, welcoming to artists, and and the community. As Artsource embarks on a period of transformation and change the Operations Manager assists with that transition.


You will be managing Old Customs House which, as well as housing our head office, this iconic heritage-listed building in the heart of Fremantle is also home to 25 visual artists in Artsource studios.

From young and emerging graduates, and artists whose diverse practices include traditional genres to cross-art form collaborations, experimental or performance based work, to literature and music: the Old Customs House has been a hot house of talent. This role provides the opportunity to be at the centre of a thriving creative hub.

The Role

The main functions of the Operations Manager are to ensure the coordination and smooth running of Artsource studios, exhibitions, events and premises at Old Customs House.

This includes managing the leasing procedure and tenancy of Studios at Old Customs House and Rosemount Hotel, ensuring licenses are current and adhered to, and condition reports and bond repayments are made. The Operations Manager organises Open Studio events.

The Operations Manager is responsible for ensuring that all exhibitions and events are booked in accord with booking policy and rates, and in consultation with the CEO. The position will manage the smooth and effective running of all exhibitions and events from initial inquiry to bump in, installation of exhibitions, technical aspects of hanging, mounting and handling a wide variety of art forms, appropriate Occupational Health and Safety when working at heights, in lifting, and transporting artworks, protocols for pricing, managing price list and artwork sales, handling  ticketing, front of house, opening events, bump out and cleaning. The Operations Manager liaises with marketing staff and clients to ensure a vibrant and engaging, successful event / exhibition.

The Operations Manager ensures that all practical requirements are met with respect of the premises at Old Customs House and other premises leased by Artsource from time to time. The role ensures all security measures are in place including COVID action plans. The role guarantees that all operational procedures and systems are adhered to efficiently and effectively, that risks are identified and mitigated, and regulatory compliance is met. This includes any relevant OHS regulatory requirements.

The Operations Manager assists the CEO in making preparations to operationalise the Strategic Plan 2020-2024. This may include managing preparations for, and project management of, any building renovations and refurbishments, including the coordination of trades.

This position holder will have a significant role in facilitating a period of change and transition with positivity. The post requires the ability to keep morale high with co-workers, members and tenants and to motivate others through change, during which time there may be uncertainty or ambiguity and disruption to established routines.

The post requires operational management experience, along with a strong understanding of the needs and issues facing contemporary visual artists and the specific aims of membership needs.

  • Term: This role will be initially a fixed term, 0.6 FTE part time position, however it is hoped that for the right person, the role may evolve as the organisation embarks on a process of renewal and growth. 
  • Salary: $70,000 per annum, pro rata
  • Position Profile: OCH, Studios and Gallery - Operations Manager-Position-Profile-2021
  • Apply:  Download the position profile. Provide a cover letter demonstrating how your qualifications, skills and experience meet the essential and desirable criteria, and your Curriculum Vitae. Provide three relevant referees.
  • Email: your application to
  • Applications Due: 28 February 2021, however interviews will commence, as soon as suitable applicants are identified
  • More info: Strategic Plan 2020-2024 (PDF) 


Artsource is a service organisation supporting visual artists in Western Australia. Based in Fremantle, we have a 35-year record of success in delivering practical, professional services that support over 800 artists to develop sustainable careers.

In 2020 Artsource Board developed a new Strategic Plan 2020-2024. Our vision: Creative Connected Change signals a new direction for Artsource that invites and connects arts with community and illuminates our understanding of the importance of inclusion, accessibility and equity of opportunity for all.